As a leader, it's inevitable that you'll find yourself in challenging conversations from time to time. These can involve delivering tough news, giving constructive feedback, or addressing problematic behavior. But no matter the situation, it's crucial to approach these conversations with empathy and a calm and composed tone. For superintendents, managers, directors and leaders, the ability to handle difficult conversations gracefully and professionally is expected. In this blog post, we'll dive into the art of having difficult conversations. We'll explore different strategies and provide practical tips to help you navigate these challenging dialogues with confidence, empathy, and effectiveness. By mastering ...

Creating a Culture of Appreciation in Your Workplace Have you heard of the “Magic Coffee Table”? A woman comes home from work, and the man asks her if she is going to make dinner tonight. Frustrated, the woman says she can’t always do everything for him! The man assures her that everything will be OK, he has something to show her. He gestures to a laundry basket and says “I don’t know how it happens, but any dirty clothes you put in this basket end up clean and folded in a pile on your bed.” The woman turns to him ...